I am Chief Architect for Cloud OPerations and Analytics at Huawei’s European Research Center in Munich, Germany. I am also Associate Professor at the University of Coimbra (Portugal), and affiliated to the Information Systems Group.

My current research involves the development of the next generation of Cloud Management Platforms (CPM), Cloud Automation solutions, Cloud Business Process Management (BPM), and High Performance BPM systems. More precisely,

  • Develop new fault injection techniques to improve the reliability of complex, large distributed cloud platforms, such as the Open Telekom Cloud from Deutsche Telekom.
  • Use event processing technologies to detect anomalies in cloud platforms in real time.
  • Adapt approaches from the field of data mining, such as Bayesian networks and Markov processes, to automatically detect and localize failures in cloud platforms.
  • Incorporate new resilient mechanisms into the OpenStack cloud operating system and Huawei FusionSphere to increase its reliability and availability.

You can find more about my research on Cloud Computing, BPM, Semantic Web, Web Services, and Enterprise Systems at: Google Scholar, DBLP, and LinkedIn.

Open Positions

Research Interests

  • Cloud Platforms Reliability and Resilience
  • Data Science as a Service
  • Use the open source Cloud platform OpenStack to provision services
  • Implement new algorithms from the field of Data Science to process streaming data using e.g., Kafka and Storm and publish them as microservices.
  • Use new workflow languages such as Mistral to orchestrate microservices
  • Build POC to show the value of aggregating these technologies to manage Cloud Reliability and Large-scale Cloud Monitoring.


About me

Prof. Dr. Jorge Cardoso is Chief Architect for Cloud Operations and Analytics at Huawei’s European Research Center in Munich, Germany and Associate Professor at the University of Coimbra, Portugal.

His current R&D work focuses on increasing the Reliability of Cloud Platforms to support mission critical applications with five nines. The work is being done jointly by Huawei and Deutsche Telekom, and applied to the Open Telekom Cloud operated by T-Systems in Magdeburg. Our approach uses fault-injection techniques and conceptually follows the so-called Chaos Engineering methodology from Netflix. The first prototypes were made available in Q2 2016 and a running system will be ready in Q1 2017.

Previously he worked for several major companies such as SAP Research (Germany) on the Internet of Services, The Boeing Company in Seattle (USA) on Enterprise Application Integration and CCG/Zentrum fur Graphische Datenverarbeitung on Computer Supported Cooperative Work.

He has authored and co-authored more than 135 scientific publications and has been part of more than 120 program committees and organization bodies (journals and conferences). He his author/editor of 9 books. He holds a US and EU patents on “System and method of measuring process compliance” and “Multi-Phase High Performance Business Process Management System”. GoogleScholar shows more than 6100 citations for his research work with an h-index of 36. His last book, titled Fundamentals of Service Systems from Springer, compiles results from the research work of his areas of interest: cloud computing, business process management, semantic Web, the Internet of Services, and service engineering.

He participated in European, German, US, and National research projects financed by the European Commission (FP7, EACEA), the German Ministry for Education and Research (BMBF), SAP Research (SAP) and Portuguese NSF (FCT). He is a founding member of the IFIP Working Group 12.7 on Social Semantics. He created and led until 2009 the development of the W3C Unified Service Description Language (USDL).

He has a Ph.D. from the University of Georgia (US, 2002) and a MSc and BSc in Informatics Engineering University of Coimbra (1995 and 1998, Portugal).



A good researcher says, "Lets find out", others say "Nobody knows". When a good researcher makes a mistake, he says, I was wrong", others say "It wasn't my fault". A good researcher works harder than others and has more time. Others are always "too busy" to do what is necessary.

Adapted from Web page n. 1.236.784.322.345 of the Internet


Prof. Jorge Cardoso
Departamento de Engenharia Informatica
Universidade da Coimbra
3030-290 Coimbra
Tel: + 351 239 790 051, jcardoso [*.A._.T$] dei | uc | pt